Returns & Refunds policy

You are entitled to cancel your order within 1 business day from the purchasing date without giving any reason for doing so.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail montrealbags.contact@gmail.com

We will reimburse you no later than 30 days from the day on which we receive the cancellation order. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement. The cost of shipping the products back is on you.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 15 days

• The goods are in the original packaging

• The goods are in perfect condition, free of scratches, discoloration, and partial or complete damage.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by montrealbags.contact@gmail.com